Help Center

Frequently Asked Questions

Quick, simple answers to the most common questions about orders, delivery, payments, and returns.

Last updated: September 2026 Back to home

Orders & Delivery

How long does order processing take?

Which areas do you deliver to, and how long does it take?

Can I modify or cancel my order?

Can I pay upon delivery?

Are the displayed prices tax-inclusive?

Do you offer wholesale pricing for bulk orders?

How can I return a product?

Can I return a product after opening it?

Are all products authentic?

How do I know if a product suits my skin?

Our customer care team is ready to answer all your questions around the clock.